Training Communication & people skills
Human by Design
Future-proofing yourself in an AI-driven world
- Public course fee
- R11,000
- Delivery
- 3 days or 5 x 3-hour sessions, in person or live online

Overview
As artificial intelligence transforms the way we work, the most successful professionals will be those who embrace technology while mastering the people skills machines can’t replicate.
Human by Design prepares professionals to thrive where human potential meets artificial intelligence. Co-created by Dale Carnegie Training and futurist Matt Britton, it blends more than a century of excellence in human relations with forward-thinking insight on AI, work and the future of skills.
Who should attend
Emerging professionals and early-career leaders building confidence with AI tools and standing out in hybrid teams; technical experts who want more influence and leadership presence; client-facing sales and service professionals building trust in AI-supported interactions; and mid-level and senior leaders championing technology and a culture of confidence and innovation.
What you’ll be able to do
- Take initiative in uncertain or tech-led environments, even when the path forward is unclear
- Master communication, innovative thinking and relationship building to lead in the digital age
- Work confidently with AI tools without needing to be a technical expert
- Collaborate across human and AI hybrid teams with clarity and purpose
- Strengthen determination and resilience through rapid change
Topics covered
- Confidence in tech-led environments
- Communication and influence in the digital age
- Innovative thinking
- Working alongside AI tools
- Trust in hybrid teams
- Resilience through change
Upcoming dates
Public courses run in Johannesburg, Durban, Cape Town and live online. Any course can also be run for your team on your dates.
No public dates are scheduled for this course right now. Register your interest below and we’ll let you know when the next one opens, or ask us to run it for your team.
Register or enquire
Choose a date, or tell us what you need. Companies can register several people at once. We’ll confirm your place, invoice and joining details by email.
- Pay by EFT, credit card or company purchase order
- One free transfer to a later date
- Printed and digital certificate on completion
Received, thank you.
Thank you. We’ve received your request and will confirm your place, invoice and joining details by email.
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Tell us what your team needs. We’ll recommend the right programme, format and dates, and send a proposal.
Or call us directly
- Office010 598 1741
- Theolene Steyn072 596 4845
- Shanice Naidoo071 351 0697
- Liana Flischman082 445 9088
- Caylee Meadows076 620 6497