Dale Carnegie Training
Book a needs assessment

Training needs assessment

It’s a year from now and you’re looking back on your team’s performance. How will you measure its success? Tell us what you want to change, and a Dale Carnegie consultant will recommend the right programme, format and budget. There’s no cost or obligation.

Two smiling professionals in jackets

Start your assessment

Three short steps, about four minutes.

  • A consultant contacts you to set up a short conversation
  • Together we explore your goals in a business improvement discussion
  • You receive a recommended programme and a quote
  1. 1Your organisation
  2. 2Your goals
  3. 3Your details
Your organisation
How many people need training?

We handle your information in line with POPIA. See our POPIA notice.

What happens after the assessment

Our Performance Change Pathway™ engages learners from the first conversation through follow-up and coaching, so new skills become habits. We believe the emotional shift matters as much as the behaviour shift.

15%

Achieved and sustained new behaviours when the focus is only on the training day.

85%

Achieved and sustained new behaviours when preparation and follow-up get the investment.

Dale Carnegie research. The first group puts 90% of the effort into the training event itself; the second splits it 25% preparation, 25% delivery and 50% follow-up.

  1. Input

    We start with your business and learner needs.

  2. Awareness

    Critical-factor interviews, a business improvement discussion and the 5 Lens Assessment with personal feedback reports.

  3. Experience

    Practical training in person or in live online workshops, built around real workplace situations.

  4. Sustainment

    Report-outs, formal feedback and ROI, digital sustainment sessions, individual and team coaching.

  5. Output

    Measurable business and learner results.